Brand page · Food Items · United Kingdom
Hotel Chocolat: 836K visits a month, 45 active Meta ads.
Hotel Chocolat — Hotel Chocolat is a British luxury cacao grower and chocolatier that makes people happy through chocolate. In September 2026 hotelchocolat.com drew an estimated 836K visits, down 1% on the month before. It ranks #11 of 5,144 Food Items brands in United Kingdom and holds a 3.6 Trustpilot rating over 60,124 reviews.
Updated Traffic Sept 2026Meta ads 9 Oct 2026Google ads 19 Oct 2026Instagram Sept 2026Trustpilot Oct 2026
About the store
Hotel Chocolat is a British luxury cacao grower and chocolatier that makes people happy through chocolate.
01 · Traffic
How much traffic Hotel Chocolat gets.
The traffic card of the Gravity brand page: the latest month and its two trends. The monthly curve, 24 months of history, the audience by country, the traffic sources and the category comparison are for members, free to start.
Hotel Chocolat drew an estimated 836K visits in September 2026, down 1% on the month before and up 15% over three months.
- Worldwide#16,679of 4.5M sites · Top 1%
- In United Kingdom#669of 192K sites · Top 1%
- Food Items, worldwide#382of 260,714 brands · Top 1%
- Food Items, United Kingdom#11of 5,144 brands · Top 1%
836K
estimated visits in September
1 mo ▼ −0.8%4 mo ▲ +15.0%
The monthly curve, 24 months of history and the category comparison.
Create your free account02 · Reviews
What customers say about Hotel Chocolat.
The review cards of the Gravity brand page: the Trustpilot page, with its star distribution and the brand's tiers against the index, and the Google reviews. The TrustScore history and the review velocity against the category are for signed-in members.
Hotel Chocolat holds 3.6 out of 5 on Trustpilot over 60,124 reviews, 352 of them in the last twelve months: 71% of customers give five stars and 8% one star. That volume places Hotel Chocolat in the top 1 % of the 270,321 Trustpilot pages in the Gravity index.
Food, Beverages & Tobacco
Data not available
Review velocity, TrustScore history and the category comparison are on the Gravity brand page.
03 · Products
What Hotel Chocolat sells, ranked by sales.
The top three products in the catalogue, in the store's own best-seller order, with price and stock. The full catalogue, the rankings over time and the ads that lead to each product are for signed-in members.
Gravity by Benchr has not read Hotel Chocolat's catalogue yet.
Data not available
Data not available
Share of the catalogue by product family.
The dominant category places Hotel Chocolat in its comparison group.
- Average rating
- Data not available
- Rated products
- Data not available
- In stock
- Data not available
- Upper price quartile
- Data not available
- Currency
- Data not available
04 · Ads
What Hotel Chocolat is advertising right now.
Meta and Google ads, as the Gravity brand page shows them; the blurred ones are placeholders. Every creative, how long it ran, its EU reach and the estimated monthly spend band are for signed-in members.
Hotel Chocolat runs Meta ads on Facebook, Instagram, Messenger, Threads, and has advertised on Google since August 2023 (image, text, video).
Hotel ChocolatHotel Chocolat2 Oct 2026image
Hotel ChocolatHotel Chocolat2 Oct 2026image
The Velvetiser®Hotel Chocolat1 Oct 2026image- +View all Meta adsReach per ad, how long each creative ran, and the estimated monthly spend band. Free account.Sign in to Gravity
Image ad19 Oct 2026Hotel Chocolat Incverified
Video ad19 Oct 2026Hotel Chocolat Incverified
Text ad19 Oct 2026Hotel Chocolat Incverified
- +View all Google adsFormats, first and last seen, and the keywords the brand bids on. Free account.Sign in to Gravity
05 · Influencers
Who talks about Hotel Chocolat.
The creators who tag @hotelchocolat on Instagram, found by Gravity by Benchr in their posts. One is shown here; the full list, the audiences and the contact details are for signed-in members.
Creators tag @hotelchocolat on Instagram, led by Chester BID (11K followers, 0.9% engagement).
| Account | Profile | Followers | Engagement | Tags | Relationship |
|---|---|---|---|---|---|
| CChester BID@chester_bid · 🇬🇧 GB | Travel tourism exploration Creator | 11K | 0.9% | 2 | Tagged @hotelchocolat |
06 · Competitors according to Gravity
Who Hotel Chocolat competes with, by the numbers.
Gravity picks competitors from the index itself: same category, same market, similar size. The closest are named here; their figures, the full list and the side-by-side comparison are for subscribers.
Gravity by Benchr finds competitors for Hotel Chocolat among Food Items brands in United Kingdom. The closest is Cadbury Gifts, then GODIVA, Läderach, Dandelion Chocolate, leonidas, lindt.com.br.
| Brand | Similarity | Gravity score | Est. traffic | Trustpilot | Meta ads | Products | |
|---|---|---|---|---|---|---|---|
| Cadbury Giftscadburygiftsdirect.co.uk | |||||||
| GODIVAgodiva.com | |||||||
| Läderachladerach.com | |||||||
| Dandelion Chocolatedandelionchocolate.com | |||||||
| leonidasleonidas.com | |||||||
| lindt.com.brlindt.com.br |
07 · Company
The company behind Hotel Chocolat.
Legal entity, funding and distribution, as the Company tab of the Gravity brand page shows them. Where Gravity has nothing on file, the line says so rather than disappearing.
Hotel Chocolat is a company based in United Kingdom, founded in 2004 according to LinkedIn, on a domain registered in July 2002. It employs about 1,663 people, is listed at m_and_a stage.
- Legal name
- Data not available
- Registration no.
- Data not available
- VAT
- Data not available
- Legal form
- Data not available
- Entity country
- 🇬🇧 United Kingdom
- Founded
- 2004, per LinkedIn
- Domain registered
- 26 Jul 2002
- Share capital
- Data not available
- Status
- was_acquired
- President
- Data not available
- Activity code
- Data not available
- Employees
- 1,663 on LinkedIn
- Funding stage
- M and a · last deal: post ipo debt
- Total raised
- Data not available
- Investors
- Data not available
- VC-backed
- Data not available
- Own store
- hotelchocolat.com
- Catalogue
- Data not available
- Retailers
- None recorded
- Open jobs
- None recorded
08 · What people ask about Hotel Chocolat
What people ask Google about Hotel Chocolat.
8 answers built from the data on this page, each one sourced to Gravity by Benchr, which say so when we don't know.
Is Hotel Chocolat a legit company?
According to Gravity by Benchr, Hotel Chocolat is a brand based in United Kingdom: its website has existed since July 2002, its Trustpilot profile is claimed by the brand, it employs 1,663 people on LinkedIn, it has 366,665 Instagram followers. Those are the marks of an established brand, not a pop-up shop. Source: Gravity by Benchr brand index, September 2026.
What do customers say about Hotel Chocolat?
Customers rate Hotel Chocolat 3.6 out of 5 on Trustpilot over 60,124 reviews, 352 of them in the last twelve months: 71% give five stars, 8% one star. Gravity by Benchr places that review volume in the top 1 % of the 270,321 Trustpilot pages in its index. Source: Gravity by Benchr Trustpilot reading, October 2026.
What does Hotel Chocolat sell?
Hotel Chocolat is a British luxury cacao grower and chocolatier that makes people happy through chocolate. Gravity by Benchr classifies it under Food Items. Source: Gravity by Benchr product classification.
Hotel Chocolat promo code
Gravity by Benchr does not collect discount codes. What Gravity observes: Hotel Chocolat advertises on Facebook and Instagram and on Google, where its offers often run. Check hotelchocolat.com for current promotions. Source: Gravity by Benchr ad records, October 2026.
Who is behind Hotel Chocolat?
Gravity by Benchr records a company based in United Kingdom, founded in 2004 according to LinkedIn, on a domain registered in 2002, with 1,663 employees on LinkedIn, listed at m_and_a stage. Gravity publishes no personal data about founders. Source: Gravity by Benchr company records.
Is Hotel Chocolat doing well?
Yes. Gravity by Benchr estimates about 835,900 visits to hotelchocolat.com in September 2026, down 1% in a month and up 15% over three months. Hotel Chocolat ranks #11 of 5,144 Food Items brands in United Kingdom in the Gravity index. Source: Gravity by Benchr estimated traffic, September 2026.
How much does Hotel Chocolat spend on Meta ads?
Gravity by Benchr does not publish a spend figure for Hotel Chocolat on this page. What Gravity observes: an active Meta advertiser, on Facebook, Instagram, Messenger, Threads. The estimated monthly spend band, derived from the EU reach of each ad, is on the Gravity brand page. Source: Gravity by Benchr Meta Ad Library records, October 2026.
Who are the biggest Food Items brands in United Kingdom?
Among Food Items brands in United Kingdom in the Gravity by Benchr index, Hotel Chocolat ranks #11 of 5,144 by estimated traffic. Its closest competitors on the same market are Cadbury Gifts, GODIVA, Läderach, Dandelion Chocolate, leonidas. Source: Gravity by Benchr competitor analysis, same category, same market, similar size.
Gravity by Benchr indexes more than 4 million e-commerce brands across 150 countries. Figures on this page are estimates, updated monthly; the Gravity score is recomputed nightly. Not affiliated with Hotel Chocolat.