Brand page · Pet Supplies · South Africa

Pet Heaven Top 5% worldwide Top 5% in South Africa Top 5% in Pet Supplies Top 5% in Pet Supplies in South Africa
petheaven.co.za·🇿🇦 South Africa

Pet Heaven: 103K visits a month, 23 active Meta ads.

Pet Heaven — Pet Heaven is South Africa's largest online pet store that sells dog food, cat food, toys, accessories, tick & flea medication and treats, with a focus on monthly scheduled deliveries. In September 2026 petheaven.co.za drew an estimated 103K visits, up 7% on the month before. It ranks #1 of 87 Pet Supplies brands in South Africa and holds a 2.6 Trustpilot rating over 21 reviews.

petheaven.co.za@petheaven.co.za 40.3KYouTube 55FacebookLinkedIn 2.2KTrustpilot 2.6Meta Ad Library 23

Updated Traffic Sept 2026Meta ads 15 Oct 2026Google ads 19 Oct 2026Trustpilot Oct 2026

Estimated traffic
103K
+7% vs. August 2026
Instagram followers
40.3K
1,944 posts · @petheaven.co.za
Trustpilot
2.6
21 reviews · 4 in 12 months
Meta ads
23
active · on Google since 2022
Products
—
Data not available
Rank in South Africa
#1
of 87 in Pet Supplies
LinkedIn
2.2K
followers · 32 employees
Earned media value
€954.6
per month, Instagram

Gravity score

—Data not available

How the score is calculated

About the store

Pet Heaven is South Africa's largest online pet store that sells dog food, cat food, toys, accessories, tick & flea medication and treats, with a focus on monthly scheduled deliveries.

01 · Traffic

How much traffic Pet Heaven gets.

The traffic card of the Gravity brand page: the latest month and its two trends. The monthly curve, 24 months of history, the audience by country, the traffic sources and the category comparison are for members, free to start.

Pet Heaven drew an estimated 103K visits in September 2026, up 7% on the month before and down 6% over three months.

  • Worldwide#91,435of 4.5M sites · Top 5%
  • In South Africa#497of 33.7K sites · Top 5%
  • Pet Supplies, worldwide#613of 52,845 brands · Top 5%
  • Pet Supplies, South Africa#1of 87 brands · Top 5%
Monthly visitssource Sept 2026

103K

estimated visits in September

1 mo ▲ +7.0%4 mo ▼ −5.5%

The monthly curve, 24 months of history and the category comparison.

Create your free account
Audience by country, free account
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02 · Reviews

What customers say about Pet Heaven.

The review cards of the Gravity brand page: the Trustpilot page, with its star distribution and the brand's tiers against the index, and the Google reviews. The TrustScore history and the review velocity against the category are for signed-in members.

Pet Heaven holds 2.6 out of 5 on Trustpilot over 21 reviews, 4 of them in the last twelve months: 33% of customers give five stars and 57% one star. That volume places Pet Heaven in the top 50 % of the 270,321 Trustpilot pages in the Gravity index.

Trustpilotread 20 Oct 2026
2.6TrustScore · 21 reviews · 4 in 12 months
Top 50% review volume
5 ★33%
4 ★0%
3 ★5%
2 ★5%
1 ★57%

Animal Feed Store Pet Store Pet Supply Store

Google reviewsData not available

Data not available

Review velocity, TrustScore history and the category comparison are on the Gravity brand page.

03 · Products

What Pet Heaven sells, ranked by sales.

The top three products in the catalogue, in the store's own best-seller order, with price and stock. The full catalogue, the rankings over time and the ads that lead to each product are for signed-in members.

Gravity by Benchr has not read Pet Heaven's catalogue yet.

ProductsData not available

Data not available

Catalogue mixData not available

Data not available

Share of the catalogue by product family.

Activity mixdominant: Pet Supplies
Pet Supplies96%
Animals & Pet Supplies2%
Clothing0%

The dominant category places Pet Heaven in its comparison group.

Prices and ratingsstore data
Average rating
Data not available
Rated products
Data not available
In stock
Data not available
Upper price quartile
Data not available
Currency
Data not available

05 · Influencers

Who talks about Pet Heaven.

The creators who tag @petheaven.co.za on Instagram, found by Gravity by Benchr in their posts. One is shown here; the full list, the audiences and the contact details are for signed-in members.

Creators tag @petheaven.co.za on Instagram, led by OSCARS ARC | WOOF Project (22.2K followers, 0.8% engagement).

Influencersaccounts tagging @petheaven.co.za · Instagram
AccountProfileFollowersEngagementTagsRelationship
OOSCARS ARC | WOOF Project@oscarsarc · 🇿🇦 ZAPets nature Creator22.2K0.8%8Tagged @petheaven.co.za
Engagement is the median of recent posts.See all

06 · Competitors according to Gravity

Who Pet Heaven competes with, by the numbers.

Gravity picks competitors from the index itself: same category, same market, similar size. The closest are named here; their figures, the full list and the side-by-side comparison are for subscribers.

Gravity by Benchr finds competitors for Pet Heaven among Pet Supplies brands in South Africa. The closest is bitiba.co.uk, then zooland.com.de, Pet Mart Cửa Hàng Thú Cưng, Pet City, Επίσημη Σελίδα zooplus.gr, bitiba.es.

CompetitorsPet Supplies · South Africa · similarity out of 100
BrandSimilarityGravity scoreEst. trafficInstagramTrustpilotMeta adsProducts
bitiba.co.ukbitiba.co.uk
zooland.com.dezooland.com.de
Pet Mart Cửa Hàng Thú Cưngpetmart.vn
Pet Citypetcity.gr
Επίσημη Σελίδα zooplus.grzooplus.gr
bitiba.esbitiba.es
Competitors Gravity finds for Pet Heaven. Similarity, Gravity score, traffic, social, reviews, ads and catalogue are for subscribers.Compare Pet Heaven with bitiba.co.uk

07 · Company

The company behind Pet Heaven.

Legal entity, funding and distribution, as the Company tab of the Gravity brand page shows them. Where Gravity has nothing on file, the line says so rather than disappearing.

Pet Heaven is a company based in South Africa, founded in 2013 according to LinkedIn. It employs about 32 people.

Legal entityGravity index, Sept 2026
Legal name
Data not available
Registration no.
Data not available
VAT
Data not available
Legal form
Data not available
Entity country
🇿🇦 South Africa
Founded
2013, per LinkedIn
Domain registered
Data not available
Share capital
Data not available
Status
Data not available
President
Data not available
Activity code
Data not available
Employees
32 on LinkedIn
FundingGravity index, Sept 2026
Funding stage
Data not available
Total raised
Data not available
Investors
Data not available
VC-backed
Data not available
DistributionGravity index, Sept 2026
Own store
petheaven.co.za
Catalogue
Data not available
Retailers
None recorded
Open jobs
None recorded

08 · What people ask about Pet Heaven

What people ask Google about Pet Heaven.

8 answers built from the data on this page, each one sourced to Gravity by Benchr, which say so when we don't know.

Is Pet Heaven legit or a scam?

According to Gravity by Benchr, Pet Heaven is a brand based in South Africa: it employs 32 people on LinkedIn, it has 40,307 Instagram followers. Those are the marks of an established brand, not a pop-up shop. Source: Gravity by Benchr brand index, September 2026.

Pet Heaven reviews: is it worth it?

Customers rate Pet Heaven 2.6 out of 5 on Trustpilot over 21 reviews, 4 of them in the last twelve months: 33% give five stars, 57% one star. Gravity by Benchr places that review volume in the top 50 % of the 270,321 Trustpilot pages in its index. Source: Gravity by Benchr Trustpilot reading, October 2026.

What is Pet Heaven known for?

Pet Heaven is South Africa's largest online pet store that sells dog food, cat food, toys, accessories, tick & flea medication and treats, with a focus on monthly scheduled deliveries. Gravity by Benchr classifies it under Pet Supplies. Source: Gravity by Benchr product classification.

Pet Heaven promo code

Gravity by Benchr does not collect discount codes. What Gravity observes: Pet Heaven advertises on Facebook and Instagram and on Google, where its offers often run. Check petheaven.co.za for current promotions. Source: Gravity by Benchr ad records, October 2026.

Who owns Pet Heaven?

Gravity by Benchr records a company based in South Africa, founded in 2013 according to LinkedIn, with 32 employees on LinkedIn. Gravity publishes no personal data about founders. Source: Gravity by Benchr company records.

Is Pet Heaven doing well?

Not at the moment. Gravity by Benchr estimates about 103,100 visits to petheaven.co.za in September 2026, up 7% in a month and down 6% over three months. Pet Heaven ranks #1 of 87 Pet Supplies brands in South Africa in the Gravity index. Source: Gravity by Benchr estimated traffic, September 2026.

How much does Pet Heaven spend on Meta ads?

Gravity by Benchr does not publish a spend figure for Pet Heaven on this page. What Gravity observes: an active Meta advertiser, on Facebook, Instagram, Messenger, Audience Network, Threads, WhatsApp. The estimated monthly spend band, derived from the EU reach of each ad, is on the Gravity brand page. Source: Gravity by Benchr Meta Ad Library records, October 2026.

Who are the biggest Pet Supplies brands in South Africa?

Among Pet Supplies brands in South Africa in the Gravity by Benchr index, Pet Heaven ranks #1 of 87 by estimated traffic. Its closest competitors on the same market are bitiba.co.uk, zooland.com.de, Pet Mart Cửa Hàng Thú Cưng, Pet City, Επίσημη Σελίδα zooplus.gr. Source: Gravity by Benchr competitor analysis, same category, same market, similar size.

Gravity by Benchr indexes more than 4 million e-commerce brands across 150 countries. Figures on this page are estimates, updated monthly; the Gravity score is recomputed nightly. Not affiliated with Pet Heaven.