Brand page · Shoes

Zappos Top 1% worldwide Top 1% in Shoes
zappos.com·Since 1999

Zappos: 25.7M visits a month, 200 active Meta ads.

Zappos — Zappos is an online shoe and clothing shop that sells sneakers, boots, heels, and other footwear and apparel for men, women, and kids. In September 2026 zappos.com drew an estimated 25.7M visits, down 4% on the month before. It ranks #1 of 6,771 Shoes brands and holds a 1.5 Trustpilot rating over 688 reviews.

zappos.com@zappos 411KLinkedIn 118KTrustpilot 1.5Meta Ad Library 200

Updated Traffic Sept 2026Meta ads 7 Oct 2026Google ads 21 Oct 2026Trustpilot Oct 2026

Estimated traffic
25.7M
−4% vs. August 2026
Instagram followers
411K
1,537 posts · @zappos
Trustpilot
1.5
688 reviews · 105 in 12 months
Meta ads
200
active · on Google since 2024
Products
—
Data not available
Rank in United States
#1
of 6,771 in Shoes
LinkedIn
118K
followers · 825 employees
Earned media value
€11.8k
per month, Instagram

Gravity score

—Data not available

How the score is calculated

About the store

Zappos is an online shoe and clothing shop that sells sneakers, boots, heels, and other footwear and apparel for men, women, and kids.

01 · Traffic

How much traffic Zappos gets.

The traffic card of the Gravity brand page: the latest month and its two trends. The monthly curve, 24 months of history, the audience by country, the traffic sources and the category comparison are for members, free to start.

Zappos drew an estimated 25.7M visits in September 2026, down 4% on the month before and up 16% over three months.

  • Worldwide#844of 4.5M sites · Top 1%
  • In United States#340of 1.2M sites · Top 1%
  • Shoes, worldwide#1of 46,962 brands · Top 1%
  • Shoes, United States#1of 6,771 brands · Top 1%
Monthly visitssource Sept 2026

25.7M

estimated visits in September

1 mo ▼ −4.1%4 mo ▲ +15.7%

The monthly curve, 24 months of history and the category comparison.

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Audience by country, free account
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02 · Reviews

What customers say about Zappos.

The review cards of the Gravity brand page: the Trustpilot page, with its star distribution and the brand's tiers against the index, and the Google reviews. The TrustScore history and the review velocity against the category are for signed-in members.

Zappos holds 1.5 out of 5 on Trustpilot over 688 reviews, 105 of them in the last twelve months: 36% of customers give five stars and 49% one star. That volume places Zappos in the top 10 % of the 270,321 Trustpilot pages in the Gravity index.

Trustpilotclaimed page · read 21 Oct 2026
1.5TrustScore · 688 reviews · 105 in 12 months
Top 10% review volume
5 ★36%
4 ★7%
3 ★4%
2 ★5%
1 ★49%

Clothing Store Handbags Shop Activewear Store Fashion Accessories Store Shoe Store

Google reviewsData not available

Data not available

Review velocity, TrustScore history and the category comparison are on the Gravity brand page.

03 · Products

What Zappos sells, ranked by sales.

The top three products in the catalogue, in the store's own best-seller order, with price and stock. The full catalogue, the rankings over time and the ads that lead to each product are for signed-in members.

Gravity by Benchr has not read Zappos's catalogue yet.

ProductsData not available

Data not available

Catalogue mixData not available

Data not available

Share of the catalogue by product family.

Activity mixdominant: Shoes
Shoes87%
Clothing9%
Apparel & Accessories0%

The dominant category places Zappos in its comparison group.

Prices and ratingsstore data
Average rating
Data not available
Rated products
Data not available
In stock
Data not available
Upper price quartile
Data not available
Currency
Data not available

05 · Influencers

Who talks about Zappos.

The creators who tag @zappos on Instagram, found by Gravity by Benchr in their posts. One is shown here; the full list, the audiences and the contact details are for signed-in members.

Creators tag @zappos on Instagram, led by Coconut Grove Run Club (21.6K followers, 2.5% engagement).

Influencersaccounts tagging @zappos · Instagram
AccountProfileFollowersEngagementTagsRelationship
CCoconut Grove Run Club@coconutgroverunclub · 🇺🇸 USFitness sport bodybuilding Creator21.6K2.5%10Tagged @zappos
Engagement is the median of recent posts.See all

06 · Competitors according to Gravity

Who Zappos competes with, by the numbers.

Gravity picks competitors from the index itself: same category, same market, similar size. The closest are named here; their figures, the full list and the side-by-side comparison are for subscribers.

Gravity by Benchr finds competitors for Zappos among Shoes brands. The closest is The Foot Factory, then Shoe Carnival, se.aboutyou.com, Spartoo, ZALANDO, rubbersole.co.uk.

CompetitorsShoes · similarity out of 100
BrandSimilarityGravity scoreEst. trafficInstagramTrustpilotMeta adsProducts
The Foot Factorythefootfactory.co.uk
Shoe Carnivalshoecarnival.com
se.aboutyou.comse.aboutyou.com
Spartoospartoo.eu
ZALANDOzalando.lt
rubbersole.co.ukrubbersole.co.uk
Competitors Gravity finds for Zappos. Similarity, Gravity score, traffic, social, reviews, ads and catalogue are for subscribers.Compare Zappos with The Foot Factory

07 · Company

The company behind Zappos.

Legal entity, funding and distribution, as the Company tab of the Gravity brand page shows them. Where Gravity has nothing on file, the line says so rather than disappearing.

Zappos is an e-commerce brand, on a domain registered in July 1999. It employs about 825 people.

Legal entityGravity index, Sept 2026
Legal name
Data not available
Registration no.
Data not available
VAT
Data not available
Legal form
Data not available
Entity country
Data not available
Founded
Data not available
Domain registered
12 Jul 1999
Share capital
Data not available
Status
Data not available
President
Data not available
Activity code
Data not available
Employees
825 on LinkedIn
FundingGravity index, Sept 2026
Funding stage
Data not available
Total raised
Data not available
Investors
Data not available
VC-backed
Data not available
DistributionGravity index, Sept 2026
Own store
zappos.com
Catalogue
Data not available
Retailers
None recorded
Open jobs
None recorded

08 · What people ask about Zappos

What people ask Google about Zappos.

8 answers built from the data on this page, each one sourced to Gravity by Benchr, which say so when we don't know.

Is Zappos a legit company?

According to Gravity by Benchr, Zappos is a brand: its website has existed since July 1999, its Trustpilot profile is claimed by the brand, it employs 825 people on LinkedIn, it has 411,477 Instagram followers. Those are the marks of an established brand, not a pop-up shop. Source: Gravity by Benchr brand index, September 2026.

What do customers say about Zappos?

Customers rate Zappos 1.5 out of 5 on Trustpilot over 688 reviews, 105 of them in the last twelve months: 36% give five stars, 49% one star. Gravity by Benchr places that review volume in the top 10 % of the 270,321 Trustpilot pages in its index. Source: Gravity by Benchr Trustpilot reading, October 2026.

What is Zappos known for?

Zappos is an online shoe and clothing shop that sells sneakers, boots, heels, and other footwear and apparel for men, women, and kids. Gravity by Benchr classifies it under Shoes. Source: Gravity by Benchr product classification.

Is there a Zappos discount code?

Gravity by Benchr does not collect discount codes. What Gravity observes: Zappos advertises on Facebook and Instagram and on Google, where its offers often run. Check zappos.com for current promotions. Source: Gravity by Benchr ad records, October 2026.

Who is behind Zappos?

Gravity by Benchr records a company, whose domain was registered in 1999, with 825 employees on LinkedIn. Gravity publishes no personal data about founders. Source: Gravity by Benchr company records.

Is Zappos growing?

Yes. Gravity by Benchr estimates about 25,675,400 visits to zappos.com in September 2026, down 4% in a month and up 16% over three months. Zappos ranks #1 of 6,771 Shoes brands in the Gravity index. Source: Gravity by Benchr estimated traffic, September 2026.

How much does Zappos spend on Meta ads?

Gravity by Benchr does not publish a spend figure for Zappos on this page. What Gravity observes: an active Meta advertiser, on Facebook, Instagram, Messenger, Audience Network, WhatsApp. The estimated monthly spend band, derived from the EU reach of each ad, is on the Gravity brand page. Source: Gravity by Benchr Meta Ad Library records, October 2026.

Who are the biggest Shoes brands?

Among Shoes brands in the Gravity by Benchr index, Zappos ranks #1 of 6,771 by estimated traffic. Its closest competitors on the same market are The Foot Factory, Shoe Carnival, se.aboutyou.com, Spartoo, ZALANDO. Source: Gravity by Benchr competitor analysis, same category, same market, similar size.

Gravity by Benchr indexes more than 4 million e-commerce brands across 150 countries. Figures on this page are estimates, updated monthly; the Gravity score is recomputed nightly. Not affiliated with Zappos.