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  5. Falabella

Brand page · Clothing

Falabella Top 1% worldwide Top 1% in Clothing
falabella.com·Since 1998

Falabella: 17.8m visits a month, 988 active Meta ads.

Falabella — Falabella is a retail company that sells a wide variety of products including fashion, electronics, footwear, home goods, pets, sports, baby items and more through both physical stores and online platforms. In September 2026 falabella.com drew an estimated 17.8m visits, down 9% on the month before. It ranks #1 of 531 Clothing brands and holds a 1.5 Trustpilot rating over 284 reviews.

falabella.com@falabella_cl 1.4mYouTube 134kFacebookLinkedIn 1.1mTrustpilot 1.5Meta Ad Library 988

Updated Traffic Sept 2026Meta ads 15 Oct 2026Google ads 21 Oct 2026Trustpilot Oct 2026

Estimated traffic
17.8m
−9% vs. August 2026
Instagram followers
1.4m
12,268 posts · @falabella_cl
Trustpilot
1.5
284 reviews · 23 in 12 months
Meta ads
988
active · on Google since 2024
Products
—
Data not available
Rank in Chile
#1
of 531 in Clothing
LinkedIn
1.1m
followers · 27,218 employees
Earned media value
€57.8k
per month, Instagram

Gravity score

—Data not available

How the score is calculated

About the store

Falabella is a retail company that sells a wide variety of products including fashion, electronics, footwear, home goods, pets, sports, baby items and more through both physical stores and online platforms.

01 · Traffic

How much traffic Falabella gets.

The traffic card of the Gravity brand page: the latest month and its two trends. The monthly curve, 24 months of history, the audience by country, the traffic sources and the category comparison are for members, free to start.

Falabella drew an estimated 17.8m visits in September 2026, down 9% on the month before and down 27% over three months.

  • Worldwide#1,106of 4.5m sites · Top 1%
  • In Chile#4of 33.7k sites · Top 1%
  • Clothing, worldwide#72of 459,295 brands · Top 1%
  • Clothing, Chile#1of 531 brands · Top 1%
Monthly visitssource Sept 2026

17.8m

estimated visits in September

1 mo ▼ −9.1%4 mo ▼ −27.2%

The monthly curve, 24 months of history and the category comparison.

Create your free account
Audience by country, free account
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02 · Reviews

What customers say about Falabella.

The review cards of the Gravity brand page: the Trustpilot page, with its star distribution and the brand's tiers against the index, and the Google reviews. The TrustScore history and the review velocity against the category are for signed-in members.

Falabella holds 1.5 out of 5 on Trustpilot over 284 reviews, 23 of them in the last twelve months: 5% of customers give five stars and 90% one star. That volume places Falabella in the top 20% of the 270,321 Trustpilot pages in the Gravity index.

Trustpilotread 21 Oct 2026
1.5TrustScore · 284 reviews · 23 in 12 months
Top 20% review volume
5 ★5%
4 ★1%
3 ★1%
2 ★3%
1 ★90%

Online Marketplace Shoe Store Clothing Store

Google reviewsData not available

Data not available

Review velocity, TrustScore history and the category comparison are on the Gravity brand page.

03 · Products

What Falabella sells, ranked by sales.

The top three products in the catalogue, in the store's own best-seller order, with price and stock. The full catalogue, the rankings over time and the ads that lead to each product are for signed-in members.

Gravity by Benchr has not read Falabella's catalogue yet.

ProductsData not available

Data not available

Catalogue mixData not available

Data not available

Share of the catalogue by product family.

Activity mixdominant: Clothing
Clothing50%
Shoes25%
Personal Care4%

The dominant category places Falabella in its comparison group.

Prices and ratingsstore data
Average rating
Data not available
Rated products
Data not available
In stock
Data not available
Upper price quartile
Data not available
Currency
Data not available

05 · Influencers

Who talks about Falabella.

The creators who tag @falabella_cl on Instagram, found by Gravity by Benchr in their posts. One is shown here; the full list, the audiences and the contact details are for signed-in members.

Creators tag @falabella_cl on Instagram, led by BASEMENT (145k followers, 0.1% engagement).

Influencersaccounts tagging @falabella_cl · Instagram
AccountProfileFollowersEngagementTagsRelationship
BBASEMENT@basement_oficial · 🇦🇷 ARFashion style luxury Creator145k0.1%10Tagged @falabella_cl
Engagement is the median of recent posts.See all

06 · Competitors according to Gravity

Who Falabella competes with, by the numbers.

Gravity picks competitors from the index itself: same category, same market, similar size. The closest are named here; their figures, the full list and the side-by-side comparison are for subscribers.

Gravity by Benchr finds competitors for Falabella among Clothing brands. The closest is falabella.com.co, then Oechsle, shopee.com.ar, Claroshop, ripley.cl, Fast Shop.

CompetitorsClothing · similarity out of 100
BrandSimilarityGravity scoreEst. trafficInstagramTrustpilotMeta adsProducts
falabella.com.cofalabella.com.co
Oechsleoechsle.pe
shopee.com.arshopee.com.ar
Claroshopclaroshop.com
ripley.clripley.cl
Fast Shopfastshop.com.br
Competitors Gravity finds for Falabella. Similarity, Gravity score, traffic, social, reviews, ads and catalogue are for subscribers.Compare Falabella with falabella.com.co

07 · Company

The company behind Falabella.

Legal entity, funding and distribution, as the Company tab of the Gravity brand page shows them. Where Gravity has nothing on file, the line says so rather than disappearing.

Falabella is an e-commerce brand, on a domain registered in April 1998. It employs about 27,218 people.

Legal entityGravity index, Sept 2026
Legal name
Data not available
Registration no.
Data not available
VAT
Data not available
Legal form
Data not available
Entity country
Data not available
Founded
Data not available
Domain registered
14 Apr 1998
Share capital
Data not available
Status
Data not available
President
Data not available
Activity code
Data not available
Employees
27,218 on LinkedIn
FundingGravity index, Sept 2026
Funding stage
Data not available
Total raised
Data not available
Investors
Data not available
VC-backed
Data not available
DistributionGravity index, Sept 2026
Own store
falabella.com
Catalogue
Data not available
Retailers
None recorded
Open jobs
None recorded

08 · What people ask about Falabella

What people ask Google about Falabella.

8 answers built from the data on this page, each one sourced to Gravity by Benchr, which say so when we don't know.

Is Falabella a legit company?

According to Gravity by Benchr, Falabella is a brand: its website has existed since April 1998, it employs 27,218 people on LinkedIn, it has 1,426,075 Instagram followers. Those are the marks of an established brand, not a pop-up shop. Source: Gravity by Benchr brand index, September 2026.

What do customers say about Falabella?

Customers rate Falabella 1.5 out of 5 on Trustpilot over 284 reviews, 23 of them in the last twelve months: 5% give five stars, 90% one star. Gravity by Benchr places that review volume in the top 20% of the 270,321 Trustpilot pages in its index. Source: Gravity by Benchr Trustpilot reading, October 2026.

What does Falabella sell?

Falabella is a retail company that sells a wide variety of products including fashion, electronics, footwear, home goods, pets, sports, baby items and more through both physical stores and online platforms. Gravity by Benchr classifies it under Clothing. Source: Gravity by Benchr product classification.

Falabella promo code

Gravity by Benchr does not collect discount codes. What Gravity observes: Falabella advertises on Facebook and Instagram and on Google, where its offers often run. Check falabella.com for current promotions. Source: Gravity by Benchr ad records, October 2026.

Who owns Falabella?

Gravity by Benchr records a company, whose domain was registered in 1998, with 27,218 employees on LinkedIn. Gravity publishes no personal data about founders. Source: Gravity by Benchr company records.

Is Falabella growing?

Not at the moment. Gravity by Benchr estimates about 17,848,600 visits to falabella.com in September 2026, down 9% in a month and down 27% over three months. Falabella ranks #1 of 531 Clothing brands in the Gravity index. Source: Gravity by Benchr estimated traffic, September 2026.

What is Falabella's ad budget?

Gravity by Benchr does not publish a spend figure for Falabella on this page. What Gravity observes: an active Meta advertiser, on Facebook, Instagram, Messenger, Audience Network, Threads, WhatsApp. The estimated monthly spend band, derived from the EU reach of each ad, is on the Gravity brand page. Source: Gravity by Benchr Meta Ad Library records, October 2026.

Who are the biggest Clothing brands?

Among Clothing brands in the Gravity by Benchr index, Falabella ranks #1 of 531 by estimated traffic. Its closest competitors on the same market are falabella.com.co, Oechsle, shopee.com.ar, Claroshop and ripley.cl. Source: Gravity by Benchr competitor analysis, same category, same market, similar size.

Gravity by Benchr indexes more than 4 million e-commerce brands across 150 countries. Figures on this page are estimates, updated monthly; the Gravity score is recomputed nightly. Not affiliated with Falabella.