Brand page · Music & Sound Recordings · Australia

JB Hi-Fi Top 1% worldwide Top 1% in Australia Top 1% in Music & Sound Recordings Top 1% in Music & Sound Recordings in Australia
jbhifi.com.au·🇦🇺 Southbank, Australia· Shopify

JB Hi-Fi: 24.3M visits a month, 182 active Meta ads.

JB Hi-Fi — JB Hi-Fi is Australia's largest home entertainment retailer that specializes in selling hi-fi and recorded music products. In September 2026 jbhifi.com.au drew an estimated 24.3M visits, down 2% on the month before. It ranks #1 of 322 Music & Sound Recordings brands in Australia and holds a 1.8 Trustpilot rating over 885 reviews.

jbhifi.com.au@jbhifi 126KFacebookLinkedIn 61.7KTrustpilot 1.8Meta Ad Library 182

Updated Traffic Sept 2026Meta ads 13 Oct 2026Google ads 21 Oct 2026Instagram Sept 2026Trustpilot Oct 2026Catalogue Oct 2026

Estimated traffic
24.3M
−2% vs. August 2026
Instagram followers
126K
1,018 posts · @jbhifi
Trustpilot
1.8
885 reviews · 156 in 12 months
Meta ads
182
active · on Google since 2021
Products
100%
in stock · 13,050 collections
Rank in Australia
#1
of 322 in Music & Sound Recordings
LinkedIn
61.7K
followers · 8,392 employees
Earned media value
€16.2k
per month, Instagram

Gravity score

—Data not available

How the score is calculated

About the store

JB Hi-Fi is Australia's largest home entertainment retailer that specializes in selling hi-fi and recorded music products.

01 · Traffic

How much traffic JB Hi-Fi gets.

The traffic card of the Gravity brand page: the latest month and its two trends. The monthly curve, 24 months of history, the audience by country, the traffic sources and the category comparison are for members, free to start.

JB Hi-Fi drew an estimated 24.3M visits in September 2026, down 2% on the month before and down 19% over three months.

  • Worldwide#889of 4.5M sites · Top 1%
  • In Australia#11of 105K sites · Top 1%
  • Music & Sound Recordings, worldwide#2of 14,068 brands · Top 1%
  • Music & Sound Recordings, Australia#1of 322 brands · Top 1%
Monthly visitssource Sept 2026

24.3M

estimated visits in September

1 mo ▼ −1.9%4 mo ▼ −18.7%

The monthly curve, 24 months of history and the category comparison.

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Audience by country, free account
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02 · Reviews

What customers say about JB Hi-Fi.

The review cards of the Gravity brand page: the Trustpilot page, with its star distribution and the brand's tiers against the index, and the Google reviews. The TrustScore history and the review velocity against the category are for signed-in members.

JB Hi-Fi holds 1.8 out of 5 on Trustpilot over 885 reviews, 156 of them in the last twelve months: 19% of customers give five stars and 70% one star. That volume places JB Hi-Fi in the top 10 % of the 270,321 Trustpilot pages in the Gravity index.

Trustpilotread 21 Oct 2026
1.8TrustScore · 885 reviews · 156 in 12 months
Top 10% review volume
5 ★19%
4 ★4%
3 ★2%
2 ★5%
1 ★70%

Electronics Store TV store Hi-fi shop Photo Shop

Google reviewsData not available

Data not available

Review velocity, TrustScore history and the category comparison are on the Gravity brand page.

03 · Products

What JB Hi-Fi sells, ranked by sales.

The top three products in the catalogue, in the store's own best-seller order, with price and stock. The full catalogue, the rankings over time and the ads that lead to each product are for signed-in members.

JB Hi-Fi sells on Shopify, 100% of its catalogue in stock. The best seller is JB Hi-Fi Gift Card, at A$100.00–A$100.99, followed by JB Hi-Fi Gift Card and Apple AirPods 4.

ProductsCatalogue read Oct 2026
Catalogue mixOct 2026
Gift Cards1%

Share of the catalogue by product family.

Activity mixdominant: Music & Sound Recordings
Music & Sound Recordings21%
Videos10%
Communications8%
Electronics Accessories6%
Toys5%

The dominant category places JB Hi-Fi in its comparison group.

Prices and ratingsstore data
Average rating
Data not available
Rated products
0% of the catalogue
In stock
100%
Upper price quartile
US$89.96
Currency
AUD

05 · Influencers

Who talks about JB Hi-Fi.

The creators who tag @jbhifi on Instagram, found by Gravity by Benchr in their posts. One is shown here; the full list, the audiences and the contact details are for signed-in members.

Creators tag @jbhifi on Instagram, led by MacGear Australia & New Zealand (14K followers).

Influencersaccounts tagging @jbhifi · Instagram
AccountProfileFollowersEngagementTagsRelationship
MMacGear Australia & New Zealand@macgearaustralia_newzealand · 🇦🇺 AUTech gadgets innovation Creator14K—4Tagged @jbhifi
Engagement is the median of recent posts.See all

06 · Competitors according to Gravity

Who JB Hi-Fi competes with, by the numbers.

Gravity picks competitors from the index itself: same category, same market, similar size. The closest are named here; their figures, the full list and the side-by-side comparison are for subscribers.

Gravity by Benchr finds competitors for JB Hi-Fi among Music & Sound Recordings brands in Australia. The closest is mediagalaxy.ro, then elgiganten.se, mediamarkt.nl, Worten.es, POWER, Veikon Kone.

CompetitorsMusic & Sound Recordings · Australia · similarity out of 100
BrandSimilarityGravity scoreEst. trafficInstagramTrustpilotMeta adsProducts
mediagalaxy.romediagalaxy.ro
elgiganten.seelgiganten.se
mediamarkt.nlmediamarkt.nl
Worten.esworten.es
POWERpower.fi
Veikon Koneveikonkone.fi
Competitors Gravity finds for JB Hi-Fi. Similarity, Gravity score, traffic, social, reviews, ads and catalogue are for subscribers.Compare JB Hi-Fi with mediagalaxy.ro

07 · Company

The company behind JB Hi-Fi.

Legal entity, funding and distribution, as the Company tab of the Gravity brand page shows them. Where Gravity has nothing on file, the line says so rather than disappearing.

JB Hi-Fi is a company based in Southbank, Australia, founded in 1974 according to LinkedIn. It employs about 8,392 people, is listed at ipo stage.

Legal entityGravity index, Sept 2026
Legal name
Data not available
Registration no.
Data not available
VAT
Data not available
Legal form
Data not available
Entity country
🇦🇺 Australia · Southbank
Founded
1974, per LinkedIn
Domain registered
Data not available
Share capital
Data not available
Status
ipo
President
Data not available
Activity code
Data not available
Employees
8,392 on LinkedIn
FundingGravity index, Sept 2026
Funding stage
Ipo
Total raised
Data not available
Investors
Data not available
VC-backed
Data not available
DistributionGravity index, Sept 2026
Own store
jbhifi.com.au · Shopify · AUD
Catalogue
13,050 collections
Retailers
None recorded
Open jobs
None recorded

08 · What people ask about JB Hi-Fi

What people ask Google about JB Hi-Fi.

11 answers built from the data on this page, each one sourced to Gravity by Benchr, which say so when we don't know.

Is JB Hi-Fi a legit company?

According to Gravity by Benchr, JB Hi-Fi is a brand based in Southbank, Australia: it sells on a Shopify store, it employs 8,392 people on LinkedIn, it has 125,920 Instagram followers. Those are the marks of an established brand, not a pop-up shop. Source: Gravity by Benchr brand index, September 2026.

JB Hi-Fi reviews: is it worth it?

Customers rate JB Hi-Fi 1.8 out of 5 on Trustpilot over 885 reviews, 156 of them in the last twelve months: 19% give five stars, 70% one star. Gravity by Benchr places that review volume in the top 10 % of the 270,321 Trustpilot pages in its index. Source: Gravity by Benchr Trustpilot reading, October 2026.

What does JB Hi-Fi sell?

JB Hi-Fi is Australia's largest home entertainment retailer that specializes in selling hi-fi and recorded music products. Gravity by Benchr classifies it under Music & Sound Recordings, with Gift Cards making up 1% of the catalogue. Source: Gravity by Benchr product classification, October 2026.

JB Hi-Fi prices: how much is it?

JB Hi-Fi's best seller, JB Hi-Fi Gift Card, sells from A$100.00 to A$100.99 on jbhifi.com.au. 100% of the catalogue is in stock. Gravity does not track prices daily: check jbhifi.com.au before buying. Source: Gravity by Benchr catalogue reading, October 2026.

Does JB Hi-Fi have a discount code?

Gravity by Benchr does not collect discount codes. What Gravity observes: JB Hi-Fi advertises on Facebook and Instagram and on Google, where its offers often run. Check jbhifi.com.au for current promotions. Source: Gravity by Benchr ad records, October 2026.

Where to buy JB Hi-Fi?

JB Hi-Fi sells on its own website, jbhifi.com.au, a Shopify store. Gravity by Benchr lists no retailer or marketplace for the brand. Source: Gravity by Benchr retailer data.

Who owns JB Hi-Fi?

Gravity by Benchr records a company based in Southbank, Australia, founded in 1974 according to LinkedIn, with 8,392 employees on LinkedIn, listed at ipo stage. Gravity publishes no personal data about founders. Source: Gravity by Benchr company records.

Is JB Hi-Fi doing well?

Not at the moment. Gravity by Benchr estimates about 24,328,600 visits to jbhifi.com.au in September 2026, down 2% in a month and down 19% over three months. JB Hi-Fi ranks #1 of 322 Music & Sound Recordings brands in Australia in the Gravity index. Source: Gravity by Benchr estimated traffic, September 2026.

Which platform and tools does JB Hi-Fi use?

Gravity by Benchr identifies jbhifi.com.au as a Shopify store (standard plan, not Shopify Plus), selling in AUD. It advertises through Meta and on Google since October 2021. Source: Gravity by Benchr platform and advertising records.

What is JB Hi-Fi's ad budget?

Gravity by Benchr does not publish a spend figure for JB Hi-Fi on this page. What Gravity observes: an active Meta advertiser, on Facebook, Instagram, Threads, WhatsApp. The estimated monthly spend band, derived from the EU reach of each ad, is on the Gravity brand page. Source: Gravity by Benchr Meta Ad Library records, October 2026.

Who are the biggest Music & Sound Recordings brands in Australia?

Among Music & Sound Recordings brands in Australia in the Gravity by Benchr index, JB Hi-Fi ranks #1 of 322 by estimated traffic. Its closest competitors on the same market are mediagalaxy.ro, elgiganten.se, mediamarkt.nl, Worten.es, POWER. Source: Gravity by Benchr competitor analysis, same category, same market, similar size.

Gravity by Benchr indexes more than 4 million e-commerce brands across 150 countries. Figures on this page are estimates, updated monthly; the Gravity score is recomputed nightly. Not affiliated with JB Hi-Fi.