Brand page · Pet Supplies · United States

PetSmart Top 1% worldwide Top 1% in United States Top 1% in Pet Supplies Top 1% in Pet Supplies in United States
petsmart.com·🇺🇸 United States·Since 1995

PetSmart: 13.2M visits a month, 690 active Meta ads.

PetSmart — PetSmart is a specialty pet retailer offering pet products, food, accessories, and services including grooming, training, and boarding. In September 2026 petsmart.com drew an estimated 13.2M visits, down 16% on the month before. It ranks #1 of 7,399 Pet Supplies brands in United States and holds a 1.6 Trustpilot rating over 1,875 reviews.

petsmart.com@petsmart 874KLinkedIn 1.4KTrustpilot 1.6Meta Ad Library 690

Updated Traffic Sept 2026Meta ads 13 Oct 2026Google ads 20 Oct 2026Trustpilot Oct 2026

Estimated traffic
13.2M
−16% vs. August 2026
Instagram followers
874K
5,580 posts · @petsmart
Trustpilot
1.6
1,875 reviews · 162 in 12 months
Meta ads
690
active · on Google since 2025
Products
—
Data not available
Rank in United States
#1
of 7,399 in Pet Supplies
LinkedIn
1.4K
followers · 602 employees
Earned media value
€2.5m
per month, Instagram

Gravity score

—Data not available

How the score is calculated

About the store

PetSmart is a specialty pet retailer offering pet products, food, accessories, and services including grooming, training, and boarding.

01 · Traffic

How much traffic PetSmart gets.

The traffic card of the Gravity brand page: the latest month and its two trends. The monthly curve, 24 months of history, the audience by country, the traffic sources and the category comparison are for members, free to start.

PetSmart drew an estimated 13.2M visits in September 2026, down 16% on the month before and down 16% over three months.

  • Worldwide#1,670of 4.5M sites · Top 1%
  • In United States#619of 1.2M sites · Top 1%
  • Pet Supplies, worldwide#3of 52,845 brands · Top 1%
  • Pet Supplies, United States#1of 7,399 brands · Top 1%
Monthly visitssource Sept 2026

13.2M

estimated visits in September

1 mo ▼ −15.7%4 mo ▼ −15.9%

The monthly curve, 24 months of history and the category comparison.

Create your free account
Audience by country, free account
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02 · Reviews

What customers say about PetSmart.

The review cards of the Gravity brand page: the Trustpilot page, with its star distribution and the brand's tiers against the index, and the Google reviews. The TrustScore history and the review velocity against the category are for signed-in members.

PetSmart holds 1.6 out of 5 on Trustpilot over 1,875 reviews, 162 of them in the last twelve months: 10% of customers give five stars and 81% one star. That volume places PetSmart in the top 10 % of the 270,321 Trustpilot pages in the Gravity index.

Trustpilotread 20 Oct 2026
1.6TrustScore · 1,875 reviews · 162 in 12 months
Top 10% review volume
5 ★10%
4 ★2%
3 ★3%
2 ★5%
1 ★81%

Hobby Store Pet Store Pet Supply Store

Google reviewsData not available

Data not available

Review velocity, TrustScore history and the category comparison are on the Gravity brand page.

03 · Products

What PetSmart sells, ranked by sales.

The top three products in the catalogue, in the store's own best-seller order, with price and stock. The full catalogue, the rankings over time and the ads that lead to each product are for signed-in members.

Gravity by Benchr has not read PetSmart's catalogue yet.

ProductsData not available

Data not available

Catalogue mixData not available

Data not available

Share of the catalogue by product family.

Activity mixdominant: Pet Supplies
Pet Supplies94%
Animals & Pet Supplies3%
Decor0%

The dominant category places PetSmart in its comparison group.

Prices and ratingsstore data
Average rating
Data not available
Rated products
Data not available
In stock
Data not available
Upper price quartile
Data not available
Currency
Data not available

05 · Influencers

Who talks about PetSmart.

The creators who tag @petsmart on Instagram, found by Gravity by Benchr in their posts. One is shown here; the full list, the audiences and the contact details are for signed-in members.

Creators tag @petsmart on Instagram, led by Notta Bear Newfoundlands (59.2K followers, 2.0% engagement).

Influencersaccounts tagging @petsmart · Instagram
AccountProfileFollowersEngagementTagsRelationship
NNotta Bear Newfoundlands@nottabearnewfoundlands · 🇨🇦 CAPets nature Creator59.2K2.0%31Tagged @petsmart
Engagement is the median of recent posts.See all

06 · Competitors according to Gravity

Who PetSmart competes with, by the numbers.

Gravity picks competitors from the index itself: same category, same market, similar size. The closest are named here; their figures, the full list and the side-by-side comparison are for subscribers.

Gravity by Benchr finds competitors for PetSmart among Pet Supplies brands in United States. The closest is petco.com, then chewy.com, Petsense, Pet Supermarket, Pets, zooplus.co.uk.

CompetitorsPet Supplies · United States · similarity out of 100
BrandSimilarityGravity scoreEst. trafficInstagramTrustpilotMeta adsProducts
petco.competco.com
chewy.comchewy.com
Petsensepetsense.com
Pet Supermarketpetsupermarket.com
Petspetsathome.com
zooplus.co.ukzooplus.co.uk
Competitors Gravity finds for PetSmart. Similarity, Gravity score, traffic, social, reviews, ads and catalogue are for subscribers.Compare PetSmart with petco.com

07 · Company

The company behind PetSmart.

Legal entity, funding and distribution, as the Company tab of the Gravity brand page shows them. Where Gravity has nothing on file, the line says so rather than disappearing.

PetSmart is a company based in United States, founded in 2005 according to LinkedIn, on a domain registered in July 1995. It employs about 602 people, is listed at m_and_a stage.

Legal entityGravity index, Sept 2026
Legal name
Data not available
Registration no.
Data not available
VAT
Data not available
Legal form
Data not available
Entity country
🇺🇸 United States
Founded
2005, per LinkedIn
Domain registered
19 Jul 1995
Share capital
Data not available
Status
was_acquired
President
Data not available
Activity code
Data not available
Employees
602 on LinkedIn
FundingGravity index, Sept 2026
Funding stage
M and a · last deal: debt financing
Total raised
Data not available
Investors
Data not available
VC-backed
Data not available
DistributionGravity index, Sept 2026
Own store
petsmart.com
Catalogue
Data not available
Retailers
None recorded
Open jobs
None recorded

08 · What people ask about PetSmart

What people ask Google about PetSmart.

8 answers built from the data on this page, each one sourced to Gravity by Benchr, which say so when we don't know.

Is PetSmart a legit company?

According to Gravity by Benchr, PetSmart is a brand based in United States: its website has existed since July 1995, it employs 602 people on LinkedIn, it has 874,227 Instagram followers. Those are the marks of an established brand, not a pop-up shop. Source: Gravity by Benchr brand index, September 2026.

PetSmart reviews: is it worth it?

Customers rate PetSmart 1.6 out of 5 on Trustpilot over 1,875 reviews, 162 of them in the last twelve months: 10% give five stars, 81% one star. Gravity by Benchr places that review volume in the top 10 % of the 270,321 Trustpilot pages in its index. Source: Gravity by Benchr Trustpilot reading, October 2026.

What is PetSmart?

PetSmart is a specialty pet retailer offering pet products, food, accessories, and services including grooming, training, and boarding. Gravity by Benchr classifies it under Pet Supplies. Source: Gravity by Benchr product classification.

Is there a PetSmart discount code?

Gravity by Benchr does not collect discount codes. What Gravity observes: PetSmart advertises on Facebook and Instagram and on Google, where its offers often run. Check petsmart.com for current promotions. Source: Gravity by Benchr ad records, October 2026.

Who is behind PetSmart?

Gravity by Benchr records a company based in United States, founded in 2005 according to LinkedIn, on a domain registered in 1995, with 602 employees on LinkedIn, listed at m_and_a stage. Gravity publishes no personal data about founders. Source: Gravity by Benchr company records.

Is PetSmart growing?

Not at the moment. Gravity by Benchr estimates about 13,153,000 visits to petsmart.com in September 2026, down 16% in a month and down 16% over three months. PetSmart ranks #1 of 7,399 Pet Supplies brands in United States in the Gravity index. Source: Gravity by Benchr estimated traffic, September 2026.

How much does PetSmart spend on Meta ads?

Gravity by Benchr does not publish a spend figure for PetSmart on this page. What Gravity observes: an active Meta advertiser, on Facebook, Instagram, Messenger, Audience Network, Threads. The estimated monthly spend band, derived from the EU reach of each ad, is on the Gravity brand page. Source: Gravity by Benchr Meta Ad Library records, October 2026.

Who are the biggest Pet Supplies brands in United States?

Among Pet Supplies brands in United States in the Gravity by Benchr index, PetSmart ranks #1 of 7,399 by estimated traffic. Its closest competitors on the same market are petco.com, chewy.com, Petsense, Pet Supermarket, Pets. Source: Gravity by Benchr competitor analysis, same category, same market, similar size.

Gravity by Benchr indexes more than 4 million e-commerce brands across 150 countries. Figures on this page are estimates, updated monthly; the Gravity score is recomputed nightly. Not affiliated with PetSmart.