Brand page · Personal Care · United Kingdom

The Body Shop Top 1% worldwide Top 1% in United Kingdom Top 1% in Personal Care Top 1% in Personal Care in United Kingdom
thebodyshop.com·🇬🇧 Littlehampton, United Kingdom· Shopify·Since 1996

The Body Shop: 1M visits a month, 202 active Meta ads, Gravity score 478.

The Body Shop — The Body Shop is an international cosmetics company that sells skincare, body care and beauty products inspired by nature and made with care. In September 2026 thebodyshop.com drew an estimated 1M visits, up 0% on the month before. It ranks #8 of 8,226 Personal Care brands in United Kingdom and holds a 1.8 Trustpilot rating over 1,387 reviews.

thebodyshop.com@thebodyshop 2.1MFacebookTrustpilot 1.8Meta Ad Library 202

Updated Traffic Sept 2026Meta ads 7 Oct 2026Google ads 20 Oct 2026Instagram Sept 2026Trustpilot Oct 2026Catalogue Oct 2026Gravity score 2 Nov 2026

Estimated traffic
1M
+0% vs. August 2026
Instagram followers
2.1M
7,538 posts · @thebodyshop
Trustpilot
1.8
1,387 reviews · 95 in 12 months
Meta ads
202
active · on Google since 2024
Products
89%
in stock · 202 collections
Rank in United Kingdom
#8
of 8,226 in Personal Care
LinkedIn
—
Data not available
Earned media value
€21.6k
per month, Instagram

Gravity score

478/ 1000 · 10 of 10 indicators rated
Brand Power535
Momentum300
Performance600

Percentiles within 8 peers: Personal Care brands in United Kingdom with 1m–10M monthly visits. Recomputed nightly, last on 2 Nov 2026.

How the score is calculated

About the store

The Body Shop is an international cosmetics company that sells skincare, body care and beauty products inspired by nature and made with care.

01 · Traffic

How much traffic The Body Shop gets.

The traffic card of the Gravity brand page: the latest month and its two trends. The monthly curve, 24 months of history, the audience by country, the traffic sources and the category comparison are for members, free to start.

The Body Shop drew an estimated 1M visits in September 2026, up 0% on the month before and up 3% over three months.

  • Worldwide#14,382of 4.5M sites · Top 1%
  • In United Kingdom#565of 192K sites · Top 1%
  • Personal Care, worldwide#495of 215,119 brands · Top 1%
  • Personal Care, United Kingdom#8of 8,226 brands · Top 1%
Monthly visitssource Sept 2026

1M

estimated visits in September

1 mo ▲ +0.3%4 mo ▲ +3.2%

The monthly curve, 24 months of history and the category comparison.

Create your free account
Audience by country, free account
?

02 · Reviews

What customers say about The Body Shop.

The review cards of the Gravity brand page: the Trustpilot page, with its star distribution and the brand's tiers against the index, and the Google reviews. The TrustScore history and the review velocity against the category are for signed-in members.

The Body Shop holds 1.8 out of 5 on Trustpilot over 1,387 reviews, 95 of them in the last twelve months: 19% of customers give five stars and 65% one star. That volume places The Body Shop in the top 10 % of the 270,321 Trustpilot pages in the Gravity index. On Google, The Body Shop scores 5.0 over 23 reviews.

Trustpilotclaimed page · read 21 Oct 2026
1.8TrustScore · 1,387 reviews · 95 in 12 months
Top 10% review volume
5 ★19%
4 ★5%
3 ★5%
2 ★7%
1 ★65%

Beauty Product Supplier Cosmetics Industry

Google reviewsread 20 Oct 2026
5.023 reviews on the Google business profile
5 ★87%
4 ★13%
3 ★0%
2 ★0%
1 ★0%

Review velocity, TrustScore history and the category comparison are on the Gravity brand page.

03 · Products

What The Body Shop sells, ranked by sales.

The top three products in the catalogue, in the store's own best-seller order, with price and stock. The full catalogue, the rankings over time and the ads that lead to each product are for signed-in members.

The Body Shop sells on Shopify, 89% of its catalogue in stock. The best seller is Camomile Sumptuous Makeup Cleansing Butter, at £7.00–£15.00, followed by Hemp Hand Protector and Ginger Anti-dandruff Shampoo.

ProductsCatalogue read Oct 2026
Catalogue mixOct 2026
Cosmetics89%
Hair Care7%
Deodorants & Anti-Perspirant1%
Foot Care1%

Share of the catalogue by product family.

Activity mixdominant: Personal Care
Personal Care99%
Decor1%
Party & Celebration0%

The dominant category places The Body Shop in its comparison group.

Prices and ratingsstore data
Average rating
4.48 / 5
Rated products
90% of the catalogue
In stock
89%
Upper price quartile
US$27.80
Currency
GBP

05 · Influencers

Who talks about The Body Shop.

The creators who tag @thebodyshop on Instagram, found by Gravity by Benchr in their posts. One is shown here; the full list, the audiences and the contact details are for signed-in members.

Gravity has not found creators tagging this brand on Instagram yet.

Influencersaccounts tagging @thebodyshop · Instagram

Gravity has not found creators tagging this brand on Instagram yet.

Engagement is the median of recent posts.See all

06 · Competitors according to Gravity

Who The Body Shop competes with, by the numbers.

Gravity picks competitors from the index itself: same category, same market, similar size. The closest are named here; their figures, the full list and the side-by-side comparison are for subscribers.

Gravity by Benchr finds competitors for The Body Shop among Personal Care brands in United Kingdom. The closest is Kiehl, then Origins, fresh.com, LadyTabtab, L'Occitane en Provence, The Beauty Store.

CompetitorsPersonal Care · United Kingdom · similarity out of 100
BrandSimilarityGravity scoreEst. trafficInstagramTrustpilotMeta adsProducts
Kiehlkiehls.co.uk
Originsorigins.com
fresh.comfresh.com
LadyTabtabladytabtab.com
L'Occitane en Provenceuk.loccitane.com
The Beauty Storethebeautystore.com
Competitors Gravity finds for The Body Shop. Similarity, Gravity score, traffic, social, reviews, ads and catalogue are for subscribers.Compare The Body Shop with Kiehl

07 · Company

The company behind The Body Shop.

Legal entity, funding and distribution, as the Company tab of the Gravity brand page shows them. Where Gravity has nothing on file, the line says so rather than disappearing.

The Body Shop is a company based in Littlehampton, United Kingdom, on a domain registered in October 1996. It is listed at m_and_a stage.

Legal entityGravity index, Nov 2026
Legal name
Data not available
Registration no.
Data not available
VAT
Data not available
Legal form
Data not available
Entity country
🇬🇧 United Kingdom · Littlehampton
Founded
Data not available
Domain registered
1 Oct 1996
Share capital
Data not available
Status
was_acquired
President
Data not available
Activity code
Data not available
Employees
Data not available
FundingGravity index, Nov 2026
Funding stage
M and a
Total raised
Data not available
Investors
Data not available
VC-backed
Data not available
DistributionGravity index, Nov 2026
Own store
thebodyshop.com · Shopify · GBP
Catalogue
202 collections
Retailers
None recorded
Open jobs
None recorded

08 · What people ask about The Body Shop

What people ask Google about The Body Shop.

11 answers built from the data on this page, each one sourced to Gravity by Benchr, which say so when we don't know.

Is The Body Shop legit or a scam?

According to Gravity by Benchr, The Body Shop is a brand based in Littlehampton, United Kingdom: its website has existed since October 1996, its Trustpilot profile is claimed by the brand, it sells on a Shopify store, it has 2,124,811 Instagram followers. Those are the marks of an established brand, not a pop-up shop. Source: Gravity by Benchr brand index, November 2026.

The Body Shop reviews

Customers rate The Body Shop 1.8 out of 5 on Trustpilot over 1,387 reviews, 95 of them in the last twelve months: 19% give five stars, 65% one star. Gravity by Benchr places that review volume in the top 10 % of the 270,321 Trustpilot pages in its index. On Google, The Body Shop scores 5.0 over 23 reviews. Source: Gravity by Benchr Trustpilot reading, October 2026.

What is The Body Shop?

The Body Shop is an international cosmetics company that sells skincare, body care and beauty products inspired by nature and made with care. Gravity by Benchr classifies it under Personal Care, with Cosmetics making up 89% of the catalogue. Source: Gravity by Benchr product classification, October 2026.

Is The Body Shop expensive?

The Body Shop's best seller, Camomile Sumptuous Makeup Cleansing Butter, sells from £7.00 to £15.00 on thebodyshop.com. 89% of the catalogue is in stock. Gravity does not track prices daily: check thebodyshop.com before buying. Source: Gravity by Benchr catalogue reading, October 2026.

The Body Shop promo code

Gravity by Benchr does not collect discount codes. What Gravity observes: The Body Shop advertises on Facebook and Instagram and on Google, where its offers often run. Check thebodyshop.com for current promotions. Source: Gravity by Benchr ad records, October 2026.

Where to buy The Body Shop?

The Body Shop sells on its own website, thebodyshop.com, a Shopify store. Gravity by Benchr lists no retailer or marketplace for the brand. Source: Gravity by Benchr retailer data, November 2026.

Who owns The Body Shop?

Gravity by Benchr records a company based in Littlehampton, United Kingdom, whose domain was registered in 1996, listed at m_and_a stage. Gravity publishes no personal data about founders. Source: Gravity by Benchr company records, November 2026.

Is The Body Shop doing well?

Yes. Gravity by Benchr estimates about 1,010,200 visits to thebodyshop.com in September 2026, up 0% in a month and up 3% over three months. The Body Shop ranks #8 of 8,226 Personal Care brands in United Kingdom in the Gravity index. Source: Gravity by Benchr estimated traffic, September 2026.

Which platform and tools does The Body Shop use?

Gravity by Benchr identifies thebodyshop.com as a Shopify store (standard plan, not Shopify Plus), selling in GBP. The brand has claimed its Trustpilot profile. It advertises through Meta and on Google since October 2024. Source: Gravity by Benchr platform and advertising records, November 2026.

How much does The Body Shop spend on Meta ads?

Gravity by Benchr does not publish a spend figure for The Body Shop on this page. What Gravity observes: an active Meta advertiser, on Facebook, Instagram, Messenger, Audience Network, Threads. The estimated monthly spend band, derived from the EU reach of each ad, is on the Gravity brand page. Source: Gravity by Benchr Meta Ad Library records, October 2026.

Who are the biggest Personal Care brands in United Kingdom?

Among Personal Care brands in United Kingdom in the Gravity by Benchr index, The Body Shop ranks #8 of 8,226 by estimated traffic. Its closest competitors on the same market are Kiehl, Origins, fresh.com, LadyTabtab, L'Occitane en Provence. Source: Gravity by Benchr competitor analysis, same category, same market, similar size, November 2026.

Gravity by Benchr indexes more than 4 million e-commerce brands across 150 countries. Figures on this page are estimates, updated monthly; the Gravity score is recomputed nightly. Not affiliated with The Body Shop.