Brand page · Clothing · United States

JCPenney Top 1% worldwide Top 1% in United States Top 1% in Clothing Top 1% in Clothing in United States
jcpenney.com·🇺🇸 United States·Since 1993

JCPenney: 26.8M visits a month, 172 active Meta ads.

JCPenney — JCPenney is an American retailer that sells clothing, shoes, home decor, jewelry, and beauty products for the whole family. In September 2026 jcpenney.com drew an estimated 26.8M visits, down 11% on the month before. It ranks #2 of 97,158 Clothing brands in United States and holds a 1.8 Trustpilot rating over 1,731 reviews.

jcpenney.com@jcpenney 940KLinkedIn 315KTrustpilot 1.8Meta Ad Library 172

Updated Traffic Sept 2026Meta ads 13 Oct 2026Google ads 19 Oct 2026Trustpilot Oct 2026

Estimated traffic
26.8M
−11% vs. August 2026
Instagram followers
940K
4,329 posts · @jcpenney
Trustpilot
1.8
1,731 reviews · 110 in 12 months
Meta ads
172
active · on Google since 2024
Products
—
Data not available
Rank in United States
#2
of 97,158 in Clothing
LinkedIn
315K
followers · 35,032 employees
Earned media value
—
Data not available

Gravity score

—Data not available

How the score is calculated

About the store

JCPenney is an American retailer that sells clothing, shoes, home decor, jewelry, and beauty products for the whole family.

01 · Traffic

How much traffic JCPenney gets.

The traffic card of the Gravity brand page: the latest month and its two trends. The monthly curve, 24 months of history, the audience by country, the traffic sources and the category comparison are for members, free to start.

JCPenney drew an estimated 26.8M visits in September 2026, down 11% on the month before and up 9% over three months.

  • Worldwide#804of 4.5M sites · Top 1%
  • In United States#333of 1.2M sites · Top 1%
  • Clothing, worldwide#44of 459,295 brands · Top 1%
  • Clothing, United States#2of 97,158 brands · Top 1%
Monthly visitssource Sept 2026

26.8M

estimated visits in September

1 mo ▼ −11.3%4 mo ▲ +8.7%

The monthly curve, 24 months of history and the category comparison.

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Audience by country, free account
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02 · Reviews

What customers say about JCPenney.

The review cards of the Gravity brand page: the Trustpilot page, with its star distribution and the brand's tiers against the index, and the Google reviews. The TrustScore history and the review velocity against the category are for signed-in members.

JCPenney holds 1.8 out of 5 on Trustpilot over 1,731 reviews, 110 of them in the last twelve months: 11% of customers give five stars and 79% one star. That volume places JCPenney in the top 10 % of the 270,321 Trustpilot pages in the Gravity index.

Trustpilotread 20 Oct 2026
1.8TrustScore · 1,731 reviews · 110 in 12 months
Top 10% review volume
5 ★11%
4 ★2%
3 ★2%
2 ★5%
1 ★79%

Bathroom Remodeler Jewelry Store Furniture Store Clothing Store Fashion Accessories Store Women's Clothing Store

Google reviewsData not available

Data not available

Review velocity, TrustScore history and the category comparison are on the Gravity brand page.

03 · Products

What JCPenney sells, ranked by sales.

The top three products in the catalogue, in the store's own best-seller order, with price and stock. The full catalogue, the rankings over time and the ads that lead to each product are for signed-in members.

Gravity by Benchr has not read JCPenney's catalogue yet.

ProductsData not available

Data not available

Catalogue mixData not available

Data not available

Share of the catalogue by product family.

Activity mixdominant: Clothing
Clothing85%
Jewelry5%
Shoes2%

The dominant category places JCPenney in its comparison group.

Prices and ratingsstore data
Average rating
Data not available
Rated products
Data not available
In stock
Data not available
Upper price quartile
Data not available
Currency
Data not available

05 · Influencers

Who talks about JCPenney.

The creators who tag @jcpenney on Instagram, found by Gravity by Benchr in their posts. One is shown here; the full list, the audiences and the contact details are for signed-in members.

Creators tag @jcpenney on Instagram, led by Gloria Vanderbilt (53.3K followers, 0.0% engagement).

Influencersaccounts tagging @jcpenney · Instagram
AccountProfileFollowersEngagementTagsRelationship
GGloria Vanderbilt@gloriavanderbiltjeans · 🇺🇸 USFashion style luxury Creator53.3K0.0%7Tagged @jcpenney
Engagement is the median of recent posts.See all

06 · Competitors according to Gravity

Who JCPenney competes with, by the numbers.

Gravity picks competitors from the index itself: same category, same market, similar size. The closest are named here; their figures, the full list and the side-by-side comparison are for subscribers.

Gravity by Benchr finds competitors for JCPenney among Clothing brands in United States. The closest is macys.com, then davidjones.com, ahlens.se, fenwick.co.uk, galerieslafayette.com, bloomingdales.com.

CompetitorsClothing · United States · similarity out of 100
BrandSimilarityGravity scoreEst. trafficInstagramTrustpilotMeta adsProducts
macys.commacys.com
davidjones.comdavidjones.com
ahlens.seahlens.se
fenwick.co.ukfenwick.co.uk
galerieslafayette.comgalerieslafayette.com
bloomingdales.combloomingdales.com
Competitors Gravity finds for JCPenney. Similarity, Gravity score, traffic, social, reviews, ads and catalogue are for subscribers.Compare JCPenney with macys.com

07 · Company

The company behind JCPenney.

Legal entity, funding and distribution, as the Company tab of the Gravity brand page shows them. Where Gravity has nothing on file, the line says so rather than disappearing.

JCPenney is a company based in United States, founded in 1977 according to LinkedIn, on a domain registered in October 1993. It employs about 35,032 people, is listed at m_and_a stage.

Legal entityGravity index, Sept 2026
Legal name
Data not available
Registration no.
Data not available
VAT
Data not available
Legal form
Data not available
Entity country
🇺🇸 United States
Founded
1977, per LinkedIn
Domain registered
13 Oct 1993
Share capital
Data not available
Status
was_acquired
President
Data not available
Activity code
Data not available
Employees
35,032 on LinkedIn
FundingGravity index, Sept 2026
Funding stage
M and a · last deal: debt financing
Total raised
Data not available
Investors
Data not available
VC-backed
Data not available
DistributionGravity index, Sept 2026
Own store
jcpenney.com
Catalogue
Data not available
Retailers
None recorded
Open jobs
None recorded

08 · What people ask about JCPenney

What people ask Google about JCPenney.

8 answers built from the data on this page, each one sourced to Gravity by Benchr, which say so when we don't know.

Is JCPenney legit or a scam?

According to Gravity by Benchr, JCPenney is a brand based in United States: its website has existed since October 1993, it employs 35,032 people on LinkedIn, it has 940,081 Instagram followers. Those are the marks of an established brand, not a pop-up shop. Source: Gravity by Benchr brand index, September 2026.

What do customers say about JCPenney?

Customers rate JCPenney 1.8 out of 5 on Trustpilot over 1,731 reviews, 110 of them in the last twelve months: 11% give five stars, 79% one star. Gravity by Benchr places that review volume in the top 10 % of the 270,321 Trustpilot pages in its index. Source: Gravity by Benchr Trustpilot reading, October 2026.

What does JCPenney sell?

JCPenney is an American retailer that sells clothing, shoes, home decor, jewelry, and beauty products for the whole family. Gravity by Benchr classifies it under Clothing. Source: Gravity by Benchr product classification.

JCPenney promo code

Gravity by Benchr does not collect discount codes. What Gravity observes: JCPenney advertises on Facebook and Instagram and on Google, where its offers often run. Check jcpenney.com for current promotions. Source: Gravity by Benchr ad records, October 2026.

Who owns JCPenney?

Gravity by Benchr records a company based in United States, founded in 1977 according to LinkedIn, on a domain registered in 1993, with 35,032 employees on LinkedIn, listed at m_and_a stage. Gravity publishes no personal data about founders. Source: Gravity by Benchr company records.

Is JCPenney growing?

Yes. Gravity by Benchr estimates about 26,773,300 visits to jcpenney.com in September 2026, down 11% in a month and up 9% over three months. JCPenney ranks #2 of 97,158 Clothing brands in United States in the Gravity index. Source: Gravity by Benchr estimated traffic, September 2026.

What is JCPenney's ad budget?

Gravity by Benchr does not publish a spend figure for JCPenney on this page. What Gravity observes: an active Meta advertiser, on Facebook, Instagram, Threads. The estimated monthly spend band, derived from the EU reach of each ad, is on the Gravity brand page. Source: Gravity by Benchr Meta Ad Library records, October 2026.

Who are the biggest Clothing brands in United States?

Among Clothing brands in United States in the Gravity by Benchr index, JCPenney ranks #2 of 97,158 by estimated traffic. Its closest competitors on the same market are macys.com, davidjones.com, ahlens.se, fenwick.co.uk, galerieslafayette.com. Source: Gravity by Benchr competitor analysis, same category, same market, similar size.

Gravity by Benchr indexes more than 4 million e-commerce brands across 150 countries. Figures on this page are estimates, updated monthly; the Gravity score is recomputed nightly. Not affiliated with JCPenney.