Brand page · Clothing · United States

J.Crew Top 1% worldwide Top 1% in United States Top 1% in Clothing Top 1% in Clothing in United States
jcrew.com·🇺🇸 United States·Since 1994

J.Crew: 18m visits a month, 206 active Meta ads.

J.Crew — J.Crew is an American clothing retailer that designs and sells women's, men's, and children's clothing, shoes, and accessories. In September 2026 jcrew.com drew an estimated 18m visits, up 5% on the month before. It ranks #3 of 97,158 Clothing brands in United States and holds a 1.9 Trustpilot rating over 386 reviews.

jcrew.com@jcrew 3.1mFacebookLinkedIn 360kTrustpilot 1.9Meta Ad Library 206

Updated Traffic Sept 2026Meta ads 15 Oct 2026Google ads 19 Oct 2026Instagram Sept 2026Trustpilot Oct 2026

Estimated traffic
18m
+5% vs. August 2026
Instagram followers
3.1m
7,046 posts · @jcrew
Trustpilot
1.9
386 reviews · 30 in 12 months
Meta ads
206
active · on Google since 2025
Products
—
Data not available
Rank in United States
#3
of 97,158 in Clothing
LinkedIn
360k
followers · 15,420 employees
Earned media value
€813.4k
per month, Instagram

Gravity score

—Data not available

How the score is calculated

About the store

J.Crew is an American clothing retailer that designs and sells women's, men's, and children's clothing, shoes, and accessories.

01 · Traffic

How much traffic J.Crew gets.

The traffic card of the Gravity brand page: the latest month and its two trends. The monthly curve, 24 months of history, the audience by country, the traffic sources and the category comparison are for members, free to start.

J.Crew drew an estimated 18m visits in September 2026, up 5% on the month before and down 1% over three months.

  • Worldwide#1,220of 4.5m sites · Top 1%
  • In United States#465of 1.2m sites · Top 1%
  • Clothing, worldwide#70of 459,295 brands · Top 1%
  • Clothing, United States#3of 97,158 brands · Top 1%
Monthly visitssource Sept 2026

18m

estimated visits in September

1 mo ▲ +4.8%4 mo ▼ −1.3%

The monthly curve, 24 months of history and the category comparison.

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Audience by country, free account
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02 · Reviews

What customers say about J.Crew.

The review cards of the Gravity brand page: the Trustpilot page, with its star distribution and the brand's tiers against the index, and the Google reviews. The TrustScore history and the review velocity against the category are for signed-in members.

J.Crew holds 1.9 out of 5 on Trustpilot over 386 reviews, 30 of them in the last twelve months: 16% of customers give five stars and 70% one star. That volume places J.Crew in the top 20% of the 270,321 Trustpilot pages in the Gravity index.

Trustpilotread 21 Oct 2026
1.9TrustScore · 386 reviews · 30 in 12 months
Top 20% review volume
5 ★16%
4 ★4%
3 ★2%
2 ★8%
1 ★70%

Clothing Store Men's Clothing Store Women's Clothing Store Shoe Store Children's Clothing Store

Google reviewsData not available

Data not available

Review velocity, TrustScore history and the category comparison are on the Gravity brand page.

03 · Products

What J.Crew sells, ranked by sales.

The top three products in the catalogue, in the store's own best-seller order, with price and stock. The full catalogue, the rankings over time and the ads that lead to each product are for signed-in members.

Gravity by Benchr has not read J.Crew's catalogue yet.

ProductsData not available

Data not available

Catalogue mixData not available

Data not available

Share of the catalogue by product family.

Activity mixdominant: Clothing
Clothing95%
Apparel & Accessories1%
Shoes1%

The dominant category places J.Crew in its comparison group.

Prices and ratingsstore data
Average rating
Data not available
Rated products
Data not available
In stock
Data not available
Upper price quartile
Data not available
Currency
Data not available

05 · Influencers

Who talks about J.Crew.

The creators who tag @jcrew on Instagram, found by Gravity by Benchr in their posts. One is shown here; the full list, the audiences and the contact details are for signed-in members.

Creators tag @jcrew on Instagram, led by Carlito (12.4k followers, 1.9% engagement).

Influencersaccounts tagging @jcrew · Instagram
AccountProfileFollowersEngagementTagsRelationship
CCarlito@carlito77sg · INTLFashion style luxury Creator12.4k1.9%13Tagged @jcrew
Engagement is the median of recent posts.See all

06 · Competitors according to Gravity

Who J.Crew competes with, by the numbers.

Gravity picks competitors from the index itself: same category, same market, similar size. The closest are named here; their figures, the full list and the side-by-side comparison are for subscribers.

Gravity by Benchr finds competitors for J.Crew among Clothing brands in United States. The closest is gap.com, then zara.com, abercrombie.com, Madewell, J.McLaughlin, massimodutti.com.

CompetitorsClothing · United States · similarity out of 100
BrandSimilarityGravity scoreEst. trafficInstagramTrustpilotMeta adsProducts
gap.comgap.com
zara.comzara.com
abercrombie.comabercrombie.com
Madewellmadewell.com
J.McLaughlinjmclaughlin.com
massimodutti.commassimodutti.com
Competitors Gravity finds for J.Crew. Similarity, Gravity score, traffic, social, reviews, ads and catalogue are for subscribers.Compare J.Crew with gap.com

07 · Company

The company behind J.Crew.

Legal entity, funding and distribution, as the Company tab of the Gravity brand page shows them. Where Gravity has nothing on file, the line says so rather than disappearing.

J.Crew is a company based in United States, on a domain registered in December 1994. It employs about 15,420 people and is listed at m_and_a stage.

Legal entityGravity index, Sept 2026
Legal name
Data not available
Registration no.
Data not available
VAT
Data not available
Legal form
Data not available
Entity country
🇺🇸 United States
Founded
Data not available
Domain registered
16 Dec 1994
Share capital
Data not available
Status
was_acquired
President
Data not available
Activity code
Data not available
Employees
15,420 on LinkedIn · 5,001-10,000
FundingGravity index, Sept 2026
Funding stage
M and a
Total raised
Data not available
Investors
Data not available
VC-backed
Data not available
DistributionGravity index, Sept 2026
Own store
jcrew.com
Catalogue
Data not available
Retailers
None recorded
Open jobs
None recorded

08 · What people ask about J.Crew

What people ask Google about J.Crew.

8 answers built from the data on this page, each one sourced to Gravity by Benchr, which say so when we don't know.

Is J.Crew a legit company?

According to Gravity by Benchr, J.Crew is a brand based in United States: its website has existed since December 1994, it employs 15,420 people on LinkedIn, it has 3,074,751 Instagram followers. Those are the marks of an established brand, not a pop-up shop. Source: Gravity by Benchr brand index, September 2026.

J.Crew reviews

Customers rate J.Crew 1.9 out of 5 on Trustpilot over 386 reviews, 30 of them in the last twelve months: 16% give five stars, 70% one star. Gravity by Benchr places that review volume in the top 20% of the 270,321 Trustpilot pages in its index. Source: Gravity by Benchr Trustpilot reading, October 2026.

What does J.Crew sell?

J.Crew is an American clothing retailer that designs and sells women's, men's, and children's clothing, shoes, and accessories. Gravity by Benchr classifies it under Clothing. Source: Gravity by Benchr product classification.

Does J.Crew have a discount code?

Gravity by Benchr does not collect discount codes. What Gravity observes: J.Crew advertises on Facebook and Instagram and on Google, where its offers often run. Check jcrew.com for current promotions. Source: Gravity by Benchr ad records, October 2026.

Who is behind J.Crew?

Gravity by Benchr records a company based in United States, whose domain was registered in 1994, with 15,420 employees on LinkedIn, listed at m_and_a stage. Gravity publishes no personal data about founders. Source: Gravity by Benchr company records.

Is J.Crew doing well?

Not at the moment. Gravity by Benchr estimates about 17,991,400 visits to jcrew.com in September 2026, up 5% in a month and down 1% over three months. J.Crew ranks #3 of 97,158 Clothing brands in United States in the Gravity index. Source: Gravity by Benchr estimated traffic, September 2026.

What is J.Crew's ad budget?

Gravity by Benchr does not publish a spend figure for J.Crew on this page. What Gravity observes: an active Meta advertiser, on Facebook, Instagram, Audience Network, Threads. The estimated monthly spend band, derived from the EU reach of each ad, is on the Gravity brand page. Source: Gravity by Benchr Meta Ad Library records, October 2026.

Who are the biggest Clothing brands in United States?

Among Clothing brands in United States in the Gravity by Benchr index, J.Crew ranks #3 of 97,158 by estimated traffic. Its closest competitors on the same market are gap.com, zara.com, abercrombie.com, Madewell and J.McLaughlin. Source: Gravity by Benchr competitor analysis, same category, same market, similar size.

Gravity by Benchr indexes more than 4 million e-commerce brands across 150 countries. Figures on this page are estimates, updated monthly; the Gravity score is recomputed nightly. Not affiliated with J.Crew.